So you have received a verification code, but it is invalid.
You have followed the steps to login using your email and received a verification code to your inbox.
However, there appears to be a problem with the code.
Common reasons why a verification code may be invalid, include:
- Your code has expired, our verification codes are valid for 30mins after you receive the email.
- You may have requested multiple codes. Only the most recent code request will be valid.
- Your email filter is delaying or blocking our emails, or sending it to junk/spam folders.
- Please try the following:
Delete all recent DTA login emails from your email inbox.
Using a fresh browser search, navigate to dta.com.au
Click Sign in in the top right corner of the screen
Enter your email address and click the green button to send a new code to your email address. Note: this email may take a few minutes to arrive.
If the email does not arrive please check your spam/junk mailboxes.
Please remember: Verification codes are valid for 30 minutes. If a new code is requested before 30 minutes or multiple new code requests have been logged, only the most recent code is valid.
Still having trouble with verification codes? You may find information about receiving verification codes to your organisation email address or using Single Sign On (SSO) helpful.