I completed a course, but my Certificate is not available

To access your Certificate(s):

• Visit your DTA Dashboard
• Browse to My Certificates
• Courses you have completed will be listed here. Click the Certificate button

Not visible in My Certificates?

If you have completed a course but your certificate is not visible, you may need to complete our learner survey. This is required before a certificate can be issued.

Complete the learner survey

• Go to your DTA Dashboard
• Browse to My Enrolments

• In the Completed tab, click the View Enrolment for the course you recently completed
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• Above the completion record, click on the Module Certificate button or the Course Certificate button
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• Complete the survey, or choose skip.
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• Once complete, your certificate will generate and become available in My Certificates.

If you require additional assistance, please contact us using the green Help button in the bottom left corner of our website.